Data Management

  • Living in a big data world

    20 November 2015

    Big data is changing the world a hundred terabytes at a time. It gives marketers the opportunity to deliver targeted and personalised experiences to consumers, who expect exceptional and who are more tech-savvy than ever.

    In partnership with Valtech, Brand Republic gathered 10 influential data and digital marketing leaders from the financial services industry for a debate on big data. The objective of the panel was simple: establish big data challenges, then find solutions to future proof organisations against an increasingly turbulent marketing landscape.

    Detailing the findings of the debate, this expert report looks at how businesses can embrace the cultural change required and learn to talk in the language of data.

    It will explore:

    • How the landscape has changed since the days of the ‘simpler’ customer
    • What data really matters? And how you can find what’s useful and relevant for consumers
    • Where data fits into the wider marketing strategy
    • Who has the skills required to tackle big data? And what can businesses do to respond to the new opportunities it presents?

    Sponsored by: Valtech
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  • How To Use Online Reviews To Drive Your Business

    09 October 2015

    90% of consumer purchase decisions are affected by online reviews. Today’s tech-savvy shoppers demand transparency and it is the task of brands to match this expectation.

    In this expert report, developed in partnership with Trustpilot, we will reveal the results of our exclusive survey, providing a comprehensive overview of the key areas brands are focusing on, how brands are soliciting and engaging with online reviews and how to overcome the challenges of consumer feedback.

    We will uncover:

    • How to deal with negative reviews and create a band of brand advocates
    • Which metrics to employ in order to draw clear and actionable insights from online reviews
    • The power of online reviews throughout the purchase funnel

    Source: Dimensional Research

    Sponsored by: Trustpilot
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  • Creating Optimal Customer Journeys With Programmatic Marketing

    13 October 2015

    67% of online retailers are looking to move more media spend to programmatic.

    Customer journeys are more diffuse than ever before and brands must now connect with consumers across all relevant digital media channels.

    Marketers need the tools to target the right message, at the right time, to the right device. Programmatic has made this a reality, and is a powerful tool for precise audience segmentation ensuring tailored marketing that resonates with consumers.

    Download this expert report now, and discover:

    • The journey towards programmatic
    • Aligning programmatic with business goals and ROI
    • The role of programmatic throughout the purchase funnel

    Plus, a case study looking at programmatic video.

    Sponsored by: MediaMath
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  • Case Study: The Perfect Omni-Channel Commerce Strategy

    10 August 2015

    Kramp Groep, based in the Netherlands, offers more than 500,000 items online and takes more than 50,000 customer orders every day.

    Maintaining a service-orientated focus is a challenge with such a heavy workload. Kramp Groep needed an agile solution that created a seamless consumer journey.

    In this exclusive case study, Kramp Groep reveals the obstacles they faced and their strategy to create a world class customer experience.

    Download now to discover:

    • How they jumped from 57% to 85% of orders being placed online
    • The secrets to their doubling employee productivity
    • How they saw a business growth of 12%

    Sponsored by: IBM
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  • How To Find, Understand and Reach Your Customers Online

    08 October 2015

    In this competitive data-driven landscape, to find, reach and communicate effectively with your online audience is a challenge for many marketers. As consumers expect personalisation and a seamless end-to-end journey, the pressure is on for brands to get the customer experience right.

    There are a myriad of channels available to marketers, for which data enables accurately targeted marketing campaigns built on rich and powerful insights. However, the data driving these channels needs to be of sufficient quality to maximise reach.

    Tune into this webinar and we will uncover:

    • How to utilise first and third party data to better understand existing and potential customer
    • How to successfully benchmark competitors, to help build your new audience
    • The importance of measuring your audience: who they are, what they say, what they do online and offline
    • How to execute a tailored and relevant marketing strategy

    Giles Longhurst, General Manager, Consumer Insight, Experian
    James De Souza, Head of Customer Analytics, Post Office
    Moderated by Edward Craig, Head of Content Solutions, Brand Republic
    Sponsored by: Experian
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  • Do You Really Know Your Delegates & Customers?

    24 June 2015

    88% of companies acknowledge that ‘bad data’ will negatively impact their bottom line.

    For the events industry, this is a pressing matter, especially as delegates increasingly demand tailored content and personalised communications. Inaccurate data can result in wasting resource, contacting suppressions or sending nuisance communications. In turn, any analysis or insight informed by the data may be subject to outputting erroneous results.

    Here at Event, C&IT and Brand Republic, in partnership with Mediabase Direct, we have compiled a step-by-step guide looking at how you can ensure your data is clean and up to date.

    Download this report now to discover:

    • How you can find new opportunities through accurate data
    • Best practice when it comes to data acquisition
    • Key strategies to keep your data clean

    Sponsored by: Mediabase Direct
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  • Your CMS - Five Must Have Capabilities

    12 June 2015

    In the next five years, digital will grow to account for 75% of the enterprise marketing budget. The biggest chunk of this will focus on web content management.

    Now is the time, more than ever, to rethink your CMS functionality – simply, it needs to be more than just a tool for adding pages to your corporate website.

    The challenge, however, is sifting through the different options available to an enterprise. The solution is found in starting with the basics – what do you want your CMS to do for you?

    In this expert report, five vital components of any CMS are tackled with a detailed look at how they can strengthen your content management activity. Download now to discover how to ensure:

    • The single view of the customer
    • Real-time positioning and targeting
    • Multichannel support
    • Easy to use interface
    • Design flexibility

    Sponsored by: Sitecore
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  • Programmatic - How To Get The Right Message, To The Right Consumer, On The Right Device

    18 June 2015

    Programmatic and the RTB space has dramatically evolved to being a powerful digital marketing tool. Brands are testing and adopting programmatic at an incredible rate, based on its powerful capabilities and ability to drive results. As a result, publishers are enabling increasing amounts of inventory to be sold programmatically - eBay went 100% programmatic for a week in December 2014, and Telegraph Media Group, Time Inc and Dennis have united to form a hub for private marketplace deals.

    The reality is, in order to leverage the real value of programmatic, brands need to take a holistic consumer journey perspective. This means having a clear understanding of which metrics and attribution tools to deploy across the path to purchase, and ensure that each component complements the next.

    In this Brand Republic webinar, brought to you in partnership with Turn, we will be investigating:

    • How to implement and maximise programmatic at all stages of the consumer journey
    • How to gain actionable insights into consumer behaviour
    • The role of the creative and human in the programmatic mix

    All this will be brought to life with a case study from Turn and their collaboration with Experian.

    Dave Thompson, Sales Manager, Digital Audience Services, Experian
    Pierre Naggar, Managing Director EMEA, Turn
    Moderated by Alex Whitson, Director, Brand Republic Insight
    Sponsored by: Turn
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  • Forrester Report: How To Engage and Amplify Consumer Experiences Across Every Touchpoint

    12 May 2015

    Web content management (WCM) software has become the technology and content delivery backbone of digital experiences.

    Organisations that want to upgrade for mobile devices, consolidate websites, or expand digital experiences to every customer touchpoint must choose a solid web content management product.

    Forrester has evaluated 10 vendors — Acquia, Adobe, Ektron, EPiServer, HP, IBM, OpenText, Oracle, SDL, and Sitecore — on 36 criteria for current offering, strategy, and market presence.

    In this report, Forrester focusses on capabilities such as content and experience management, delivery, and optimization as well as on mobile support, cloud deployment, and integration with components such as marketing and commerce. 

    Sponsored by: Sitecore
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  • The State of Mobile Event Technology 2015 UK

    30 March 2015

    91% of event professionals have seen a positive ROI from implementing an event app.

    Delegates now expect or even demand an interactive and tailored experience at the events they attend. This includes real-time updates, tools to arrange meetings or find exhibition stands, and an easy way to discover additional content on the topics that interest them.

    For the event organiser, an app is the ideal solution to create a standout experience. Not only cutting out costly paper programmes, they add value to the attendee experience and create new opportunities for sponsors.

    However, the transition can be daunting and getting attendee buy in a challenge. In this expert report, from C&IT and Event magazine, in partnership with Guidebook, these issues are combated with insight from an exclusive survey of over 500 event professionals using apps.

    Download now and discover:

    • How to guarantee attendee buy in and ensure smooth implementation
    • How an app not only cuts costs but eases the organisational process
    • How apps can innovatively add value for the attendee and event organiser

    Sponsored by: Guidebook
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  • How to be Successful in Mobile Advertising

    16 February 2015

    With 34.8 million active Smartphone users in the country, UK mobile traffic has now overtaken desktop traffic. Despite this rapid growth, many brands still fail to maximise their mobile marketing potential when compared to other channels.

    In this expert report, various mobile advertising options are explored. Each option is accompanied by clear analysis and statistics to help you make the right decision when developing your mobile marketing strategy.

    Download now, and discover:

    • What the growth of mobile means for you
    • The myths surrounding mobile marketing
    • What should be on a successful mobile campaign checklist

    Sponsored by: Quantcast
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  • Data: What Do You Really Need?

    06 February 2015

    The starting point of a data acquisition strategy must come from an understanding of the consumer. In the UK, web pages are accessed 68.1% of the time on desktop computers, 24% on mobiles, 6.8% on tablets and the remainder on other devices¹. 

    Understanding where to capture data also gives a realistic idea of what information can be captured, across multiple platforms and devices.

    In this expert report, nine different consumer touchpoints (from desktop websites to transactional engagements) are assessed to see how they can deliver maximum value when it comes to data capture. This is followed by a guide of how to safeguard, prepare and employ this data to ensure the greatest returns.

    Download now and learn how to rejuvenate your data acquisition strategy.

    ¹ comScore Device Essentials, Europe

    Sponsored by: RedEye
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  • The Evolution of Paid Search and How to Cash In

    27 November 2014

    Consumers rely on powerful search tools to navigate the colossal volume and depth of internet content. This reliance is what makes search result placement critical for advertisers: search tools are the gatekeepers to product visibility. However, the evolution of paid search has not been driven by advertiser needs, but by fundamental changes in online consumer shopping behaviours. In this survey, we're exploring the importance of paid search in the wider marketing mix and looking at how paid search is evolving, particularly in relation to retail. Please take a few minutes to complete our (very) short survey and as a thank you we will:

    •  Send you top level findings of the survey, which will identify key trends 
    •  Send you a complimentary expert report (worth £450) on social media and event best practice
    •  Enter you into a prize draw for a chance to win an iPad Air 2 16GB*

    * Terms and conditions apply. In taking part in this survey you agree to our terms and conditions, to view these click here. Entries close 11:59pm 31st December 2014.

    9 questions
    Sponsored by: HookLogic
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  • The CMO Solution Guide to Programmatic Marketing

    06 November 2014

    The majority of marketers manage at least 20% of their ad budgets programmatically, and two thirds are planning to double that spend over the next 12 months¹.

    This shift is easy to understand: Programmatic is providing greater performance, transparency and ROI for brand’s budgets, plus marketing messages can be targeted and sequenced over an entire (cross-platform) consumer lifecycle.

    Despite brands’ eager adoption, there is still a knowledge gap regarding what it is and what it does. The CMO Club and MediaMath surveyed 225 CMOs to understand their awareness and investment in programmatic.

    Download this report to see how leading brands are implementing programmatic, in order to efficiently and effectively drive marketing ROI.

    ¹ AdExchanger

    Sponsored by: MediaMath
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  • Programmatic Marketing - Demystifying Real-Time Advertising

    04 December 2014

    In the UK, real-time advertising accounts for 14% of brands' total display ad spend, which is an 80% increase from 2013¹. Some brands are making real-time buying the core focus of their marketing strategy, such as Procter and Gamble, who are planning on buying 70% of their digital ads programmatically by the end of the year.

    With such huge growth sweeping across the digital landscape, every marketer today needs to understand how programmatic buying can help them run efficient, personalised and ultimately more profitable campaigns.

    In this live webcast, Brand Republic in association with The CMO Club and MediaMath will be looking at the results of their survey conducted with 225 marketers, in order to understand the benefits and how to overcome the challenges of adopting programmatic advertising.

    Register now and discover:

    • The mechanics of programmatic buying and its effectiveness
    • How to overcome barriers when applying data to marketing campaigns
    • Effective ways of working with internal and external teams to execute a revenue driven marketing practice

    ¹ Infectious Media’s "Intelligent Real-Time Advertising"

    Nadine Dietz, SVP of CMO Content Leadership, The CMO Club
    Dave Reed, Managing Director, EMEA, MediaMath
    Moderated by Georgia Cockerell, Head of Content, Brand Republic Insight
    1 hour
    Sponsored by: MediaMath
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  • A Marketer’s Guide to Navigating the Internet of Things

    13 October 2014

    There are over 50 billion connected devices that together form the Internet of Things, which Cisco predicts to be a $14 trillion revenue opportunity.

    As a marketer, the challenge is navigating this landscape of connected devices to understand how valuable data can be captured to provide actionable insights.

    In this expert report, we examine the steps to implementing an IoT strategy with tips on how to overcome the obstacles:

    • How best to acquire and manage data across devices
    • How to use this data to create connected experiences that resonate with consumers
    • How the connected experience can nurture and enhance loyal customers

    Plus, read the inclusive case study from Nike, describing how they created a holistic online and offline experience using data from their FuelBrand product.

    Click below to see how an IoT focus can create new opportunities for your brand.

    Sponsored by: Gigya
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  • Programmatic Advertising – Six Key Trends That Marketers Need To Understand

    08 September 2014

    25% of digital video advertising is currently sold via programmatic means, and this is anticipated to rise to 70% in the next three years. By 2017, programmatic advertising will account for more than half of all digital advertising transactions.

    Starting out as an efficient way to sell off remnant digital inventory, programmatic has continuously evolved. From facilitating real-time bidding for online impressions, it now encompasses managing and optimising customer engagement in a multi-channel environment.

    As audiences fragment across channels and devices, programmatic advertising is increasingly becoming a necessary investment for brands and their marketers. The result, with correct implementation and segmentation, is precise and bespoke delivery of marketing content.

    Download this expert report to discover the 6 key trends to follow in order to understand customers in the programmatic marketing space.

    Sponsored by: VisualDNA
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  • Brand Experience, Multichannel Personalisation & Marketing Automation - Making it Work For You

    22 July 2014

    The necessity for brands to communicate with their customers through highly targeted and personalised messages is now fundamental to ‘good’ marketing. 

    However in this multi-channel era, the average customer journey and buying cycle is becoming increasingly difficult to define. Therefore, marketing automation is now more important than ever in order for brands to effectively deliver a truly customer centric marketing strategy. 

    To quote Forrester Research, “marketing automation captures buyer behaviour - the greatest untapped asset marketers have.”¹

    Download this white paper for 10 top tips to ensure your marketing automation platform becomes one of the best investments you’ll ever make. 

    ¹ The New Physics Of Lead-To-Revenue Management (Forrester, 2013)

    Sponsored by: RedEye
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  • Social Media – How Better KPIs Can Measure, Guide and Maximise Your ROI

    02 July 2014

    Only “8% of companies can determine ROI for all of their social media spending.” ¹

    In a multi-channel digital world, it is necessary for brands to have clear and achievable social media goals. By doing so, they can turn insights into actions that produce tangible results. If they don’t, then their social presence is reduced to hope and guess work.

    So, what makes a successful social media campaign? To answer this, we must look beyond just positive and negative online sentiment, and deep into a brand’s business plan and each department’s aims.

    For example, marketers might want to track a hashtag campaign, whereas a PR team wish to monitor the fallout from a crisis, but both need to understand the impact on the overall brand.

    Useful KPIs measure and then deliver. They can be used to pick out meaningful interaction, enlist support of brand advocates, and inform future strategies. In this expert report, Synthesio delves into the benefits and science of creating KPIs for greater ROI.

    ¹ Companies continue to struggle with social media measurement: report - Econsultancy

    Sponsored by: Synthesio
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  • Content - Using Your Data To Create Compelling And Relevant Content

    17 June 2014

    The volume and depth of consumer data that marketers are able to employ to improve their content marketing is becoming increasingly complex and powerful. 

    With the proliferation of digital and connectivity across multiple channels and touch-points - from online stores to SEO to mobile shopping - the marketer is privy to a massive array of data, ranging from demographics to real-time behaviour.

    So how can brands use their increasingly sophisticated data to maximise their ROI? Brand Republic Insight outlines a five-step guide to creating a cohesive content strategy.

    Download your free copy here. 

    8 pages
    Sponsored by: HP Autonomy
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  • Five Steps To Creating A Game-Changing Customer Experience

    03 July 2014

    Today’s empowered customers look for personalised and engaging brand experiences every time, through every channel. When brands don’t deliver this, customers take notice: $83 billion is lost every year in the US due to poor customer experience.* 

    With the right engagement strategy, organisations can drive customer acquisition, retention and efficiency. In a recent survey by NewVoiceMedia, 72% of overall UK respondents said that a good experience had a considerable influence on their loyalty.* 

    So how will you deliver an exceptional experience across all points of interaction to customers, stakeholders and employees? 

    In this live webcast, Brand Republic and IBM reveal 5 steps to deliver personalised, relevant and seamless experiences:

    • Step 1: Map your current customer journey: identify behaviours and learn how, when and where to connect with your customers
    • Step 2: Personalisation and integration: ensure consistency and user engagement across multiple touchpoints
    • Step 3: Content and communication: develop flawless brand experiences through social and mobile to create meaningful customer interactions
    • Step 4: From offline to online, C-Suite to shop floor: pinpoint areas of struggle and resolve them
    • Step 5: Learn how to use technology to optimise the customer journey for the future

    * Sources:
    IBM Digital Experiences white paper 2014
    NewVoiceMedia 2014 

    Jon Machtynger, CTO, IBM Collaborations Solutions, UK and Ireland
    Paul Fabretti, Digital and Social Media Lead, Telefonica
    Sarah Grzybowski, Marketing Manager - Omni-Channel Marketing, IBM
    Moderated by Georgia Cockerell, Head of Content, Brand Republic Insight
    Sponsored by: IBM
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  • Scoring Bullseyes: New Data Tricks To Drive Deeper Customer Connections

    01 May 2014

    Pooling data effectively from multiple touch points enables marketers to (almost!) read the mind of consumers and engage them with relevant, perfectly timed messages. So are you sitting on an untapped goldmine? Do you have 360° insight into your customers' behaviour? Could you do more with these insights?

    Tune in live to this Brand Republic webcast where presenters from Turn and Sojern share winning strategies and their experiences of successfully integrating, analysing and acting on an ocean of insight to deliver creative marketing strategies and ROI.

    • Be data savvy: Pinpoint the most valuable data from across your business 
    • Integrate: Gather your data into one place to achieve a single customer view
    • Enhance ROI: Deploy data most effectively to create true personalisation and increase conversions
    • Moving beyond email! Unleash data's full business value from influencing ad targeting to improving customer experience

    Pierre Naggar, Managing Director EU, Turn
    Stephen Taylor, VP and Managing Director, International, Sojern
    Moderated by Philip Smith, Head of Content Solutions and Studio, Brand Republic Group
    Sponsored by: Turn
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  • The Marketing Battle: Magic vs. Logic

    22 November 2013

    Creative magic and analytics; what is the winning formula for marketing success?

    In last year’s Marketing Power 100, Unilever’s Marc Mathieu urged marketers to create magic for consumers with the mission statement of “More magic, less logic”, encouraging them to take creative risks. But how does this sit with marketing decisions based on insight from data analytics?

    Marketers are finding it increasingly difficult to find the perfect balance between cutting edge creative campaigns that engage consumers and effective, analytical advertising that drives ROI.

    In partnership with Ohal, a global marketing effectiveness consultancy, Brand Republic is exploring how marketing directors and key decision makers arrive at their decisions.

    Take part in our quick 10 question survey and we will:

    • Enter you into a prize draw to win £200 John Lewis vouchers*
    • Send you the survey summary results and a copy of the expert report informed by the results

    *In taking part in this survey you agree to our terms and conditions, to view these click here. Entries close 11.59pm 28th February 2014.

    Sponsored by: Ohal
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  • Multiple Digital Touch Points: One Voice

    30 January 2013

    Powering a consistent brand message across a multichannel campaign calls for seamless collaboration. So if you’re working with a large team of people, often stationed in different places, choosing the right messages and channels whilst keeping everything in sync and on deadline can seem like an impossible task.

    This Brand Republic webcast offers practical insights to help you synchronise your multichannel campaigns and boost ROI:

    -    Keep teams connected and collaborating with anytime, anywhere mobile and cloud access
    -    Integrate your campaigns by choosing the right digital channels for your brand’s message
    -    Stay ahead of the curve and keep innovating to ensure your message resonates and sparks engagement with your target audience

    Matt Muniz, Head of Integrated Communications, Andrex
    Dolan Hewison, Projects and Personnel Director, Ear to the Ground Agency
    Moderated by Alex Whitson, Director, Brand Republic Insight
    Sponsored by: Huddle
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  • 1700 Global Chief Marketing Officers Identify 2012's Biggest Challenges and How to Overcome Them

    02 October 2012

    In a recent IBM study with 1700 Chief Marketing Officers, the four biggest challenges identified were the explosion of data, social media, the proliferation of channels and devices and shifting consumer demographics. These factors are serving as catalysts for change and the struggle we all face is how to turn those challenges into opportunities.
    Download this expert report for valuable insights and practical tips from 1700 CMOs worldwide to help you cash in on the opportunities presented by an evolving multi-channel world.

    72 pages
    Sponsored by: IBM
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  • Digital Behavioural Data... What's Worth Analysing And How Could It Lift Sales?

    30 October 2012

    - With so many customer touchpoints online, understand where to start in analysing this abundance of data

    - Learn how to turn multichannel analysis into actionable behavioural insight

    - Based on real case-studies, hear how to translate digital behavioural insight into conversions

    Dan Burke, VP Business Discovery, Autonomy
    Will Cook, VP Multichannel Marketing, HP
    Moderated by Alex Whitson, Director, Brand Republic Insight
    60 minutes
    Audiocast Slides
    Sponsored by: HP Autonomy
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  • Event Organisers: tapping into social media to build a thriving customer fan base

    07 August 2012

    As an event organiser, your customer database is the most important tool in promoting your events and with a plethora of evolving social media channels at your finger tips, this is a key place to start. Social media provides a wealth of outlets to showcase your events, connect, engage with and grow a dedicated following. With compelling content and the right monitoring, you can reach dizzying heights. So are you leveraging this properly?

    This expert report offers simple steps to help you grow an active, interactive customer database on email and social media. With tips on brand protection to ideas for special offers and competitions, download your copy here and start building a thriving customer fan base.

    13 pages
    Sponsored by: Evently
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