Surveys

  • How To Stand Out Through Exceptional Customer Engagement

    28 April 2015

    Eighty-six per cent of consumers will pay more for a better customer experience, but only 1% of customers feel that brands consistently meet their expectations.¹

    In today’s social and connected world, it’s no longer a luxury but a necessity for brands to actively engage with customers. In turn, this encourages their audience to reciprocate by sharing experiences. The result of quality end-to-end customer experience, through great content or strong customer support, is a key way to create value that transcends the ‘traditional sell’.

    It’s no secret that happy customers are a brand’s lifeblood. Small steps to humanising your organisation can go a long way. Here at Brand Republic Insight, in partnership with Indicia, we want to know how your brand is engaging customers and creating truly memorable experiences.

    We appreciate that you’re busy, but as a thank you we will:

    • Send you the top-level survey results, so you can benchmark your brand against peers
    • Enter you into a prize draw to win an iPad Air*

    *Terms and conditions apply. In taking part in this survey you agree to our terms and conditions, to view these click here. Entries close 11:59pm 31st July 2015.

    ¹ Forbes, 2013, ‘Customer Experience: Is It The Chicken or Egg?’

    Survey
    Sponsored by: Indicia
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  • How to Increase Revenue & Reduce Acquisition Costs Through Testing and Optimising Your Website

    27 April 2015

    The majority of digital savvy businesses have marketing strategies in place aimed at driving good traffic to their website. Many of those businesses optimise their acquisition campaigns to ensure they get the most out of their spend, but only a minority have started optimising their website and customer journeys to improve the conversion rate once potential customers arrive on site. Over recent years, digital marketers’ attention on CRO has intensified and many marketers now describe it as a crucial part of their overall marketing strategy.

    With significant ROI, customer insights and business changing competitive advantage, Brand Republic, in association with PRWD, want to understand Marketers views on CRO. 

    As a thank you, we will:

    • Share with you the anonymised survey results, so you can benchmark your progress against peers.
    • Enter you into a prize draw for an hour Conversion Optimisation consultancy free of charge with PRWD Founder & Director of Optimisation, Paul Rouke.*
    • AND, enter you in a prize draw for a Samsung Galaxy Tab 2 7-Inch Tablet*

    *Terms and conditions apply. In taking part in this survey you agree to our terms and conditions, to view these click here. Entries close 11:59pm 31st July 2015.

    Survey
    Sponsored by: PRWD
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  • Which Metrics Demonstrate the Real Value of Social Media?

    24 March 2015

    In a recent survey, only 37% of marketers agreed that they are able to measure the ROI of all their social activities¹.

    It is now unquestioned that having a social presence is integral to any brand’s marketing strategy. However, the challenge is in implementing accurate KPIs and metrics to determine the real return on social output.

    This survey looks to understand which areas of social strategy brands are attempting to monitor, and how effective they are at cutting through the data to gain valuable insight.

    As a thank you for completing the survey we will:

    • Send you a breakdown of the results, so you can benchmark against peers
    • Send you an exclusive expert report based on the survey’s results
    • Enter you into a prize draw to win a Pebble Smartwatch*

    *Terms and conditions apply. In taking part in this survey you agree to our terms and conditions, to view these click here. Entries close 11:59pm 30th June 2015.

    What’s a Pebble Watch (RRP £99)? A revolutionary new smart watch, which features a black and white Sharp Memory LCD, a programmable CPU, memory, storage, Bluetooth, a vibrating motor, a magnetometer, an ambient light sensor, and an accelerometer; these extend its use beyond just displaying the time and into many roles including interacting with smartphone notifications, activity tracking, gaming, map display, golf tracking, and more. The Pebble is compatible with Android and iOS devices.

    ¹ Social Media Examiner: 2014 Social Media Marketing Industry Report

    Survey
    Sponsored by: Shoutlet
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  • How to Leverage Online Reviews for Maximum Impact

    04 March 2015

    In the social age, it is impossible for brands to avoid consumer opinion – good or bad – being in the public domain, often on a mass scale. What sets brands apart, however, is whether this unabating feedback is embraced or, more importantly, used to inform strategy and bring about positive change.

    Here at Brand Republic Insight, in partnership with Trustpilot, we want to know what an ideal review platform would provide your brand and how you are utilising reviews in your organisation. Plus, what the key challenges or concerns are when it comes to soliciting online feedback and putting the insight into action.

    The survey will only take a couple of minutes to complete, and as a thank you we will:

    • Send you top level findings from the survey, to benchmark your brand against competitors
    • Enter you into a prize draw for a chance to win an Apple Watch*
    • Send you an expert report and invite you to a webinar based on the exclusive survey results

    *Terms and conditions apply. In taking part in this survey you agree to our terms and conditions, to view these click here. Entries close 11:59pm 31st May 2015.

    Survey
    Sponsored by: Trustpilot
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  • How Are Marketing Process Inefficiencies Impacting On Your Team's Creativity and Productivity?

    26 January 2015

    73% of people work more hours than they are paid, and 80% are responding to emails at home.¹

    Marketers are creative by their nature but work in an environment with significant challenges. A tiring mix of massive workloads, tricky client demands, new (unexpected) projects and a marketplace that never sleeps means that consistently creating world-class compelling output is a challenge.

    Here at Brand Republic Insight, in partnership with Workfront (formerly AtTask), we want to know how your team or department manage workloads and respond to these challenges. Plus, what the real impact of marketing process inefficiencies is on your work.

    The survey will only take a couple of minutes to complete, and as a thank you we will:

    • Send you top level findings of the survey, which will identify key trends
    • Enter you into a prize draw for a chance to win an iPad Air 2 16GB*
    • Send you an expert report based on the findings of the survey

    ¹ IRAS & Employerbility 2013's Workplace Productivity Survey Summary

    *Terms and conditions apply. In taking part in this survey you agree to our terms and conditions, to view these click here. Entries close 11:59pm 31st March 2015.

    Survey
    Sponsored by: Workfront
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  • Search Sells: Capitalising on Consumer Shopping Behaviour

    27 November 2014

    Consumers rely on powerful search tools to navigate the colossal volume and depth of internet content. This reliance is what makes search result placement critical for advertisers: search tools are the gatekeepers to product visibility. However, the evolution of paid search has not been driven by advertiser needs, but by fundamental changes in online consumer shopping behaviours. In this survey, we're exploring the importance of paid search in the wider marketing mix and looking at how paid search is evolving, particularly in relation to retail. Please take a few minutes to complete our (very) short survey and as a thank you we will:

    •  Send you top level findings of the survey, which will identify key trends 
    •  Send you a complimentary expert report (worth £450) on social media and event best practice
    •  Enter you into a prize draw for a chance to win an iPad Air 2 16GB*

    * Terms and conditions apply. In taking part in this survey you agree to our terms and conditions, to view these click here. Entries close 11:59pm 31st December 2014.

    9 questions
    Survey
    Sponsored by: HookLogic
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  • Social Media and Live Events: A Winning Formula?

    08 October 2014

    "Social media replaces nothing, but complements everything," according to Neal Schaffer a leading social media strategist. So, when it comes to one of the most potent and exciting mediums available – live events – how can social media channels be deployed most effectively?

    As the first part of our Power Of Live Series: Social Media Focus we want to hear from marketers and event professionals on what you are doing here? Please take 2 minutes (literally, we timed it!) to complete our short 10 question survey. As a thank you, we will:

    •  Send you top level findings of the survey, which will identify key trends
    •  Send you a complimentary expert report (worth £450) on social media and event best practice
    •  Enter you into a prize draw to win a prize (check back to discover what it is!)*

    * Terms and conditions apply. In taking part in this survey you agree to our terms and conditions, to view these click here. Entries close 11:59pm 31st December 2014.

    Survey
    Sponsored by: Cvent
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  • Integrating Real-Time with Cross-Channel Marketing: The Key to Seamless Experiences?

    15 July 2014

    Customers assume they can find your brand on multiple channels, and increasingly they expect to experience a single journey across these channels. With real-time insights and a knowledge of when, where and how to engage customers, brands can deliver highly effective and personalised marketing messages.

    At Brand Republic, we are interested in hearing where your brand is in its cross-channel and real-time journey, and what challenges you are facing.

    Please take a few minutes to fill out our survey, and as a thank you we will:

    •  Enter you in a prize draw for a Samsung Galaxy Tab 2 7-Inch Tablet 
    •  Send you the survey results, to see where your peers stand 
    •  We’ll send you an expert report based on the findings of this survey

    *Terms and conditions apply. In taking part in this survey you agree to our terms and conditions, to view these click here. Entries close 11:59pm 15th October 2014.

    Survey
    Sponsored by: IBM
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  • What is the Real Value of Online Reviews?

    08 April 2014

    Reviews help to build trust and credibility. An increasing number of businesses are collecting customer reviews and promoting them to boost their brand and give consumers a real insight into their services. Based on a survey of 2,000 consumers commissioned by Trustpilot, 90% of consumers have been influenced to purchase through a positive online review and 63% of consumers are more likely to purchase from a site that features customer feedback.

    We are keen to learn about how you currently solicit and use customer feedback to acquire new customers, interact with them during their buying journey, harness their feedback to improve your business, and leverage advocates within your social media marketing initiatives.

    Please take a few minutes to fill out our quick Brand Republic survey, and as a thank you…

    • You'll be entered into a prize draw to win a free Xbox 360*
    • You'll also be entered into a prize draw to win a free 60-Day Trustpilot Enterprise Trial
    • You'll receive the survey results; benchmark yourself against your peers
    • You'll receive details of the live webcast and a copy of the Brand Republic expert report, informed by the results of this survey

    *Terms and conditions apply. In taking part in this survey you agree to our terms and conditions, to view these click here. Entries close 11:59pm 30th June.

    Survey
    Sponsored by: Trustpilot
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  • Augmented Reality Advertising: Fad, Phase Or The Future?

    12 February 2014

    Augmented Reality is revolutionising advertising.....or is it?

    From ecommerce and immersive product experiences to interactive or social experiences, AR is growing. The last 12 months have seen brands like Honda, LEGO, Argos and Time Out enrich their marketing campaigns; using AR to bring products to life and enhance brand engagement through original mobile experiences. Gartner estimate that by 2016 the global AR market will be worth $600 billion…

    But what do you think? Is AR a passing phase or is it the future?

    We are teaming up with Apparmo for a three part campaign, comprising survey, webcast and expert report, to debate this question. 

    Please fill out our survey to help us research current awareness, sentiment and the future opportunities of AR. It should only take a few minutes and as a thank you we will:

    • Send you details of the live webcast where we’ll be discussing the survey results
    • Send you a free copy of the expert report informed by the survey results
    • Enter you into a prize draw to win a Kindle Fire 7" Tablet*
    • Give you the chance to win an Augmented Reality Business Card*

    *Apparmo is offering 10 x Augmented Reality Business Cards with the best suggestions for the use of AR (see the optional question 18). Winners to supply their existing business card and digital content and Apparmo will create the augmented reality experience using KlipAR.

    In taking part in this survey you agree to our terms and conditions, to view these click here. Entries close 11.59pm 11th April.

    Survey
    Sponsored by: Apparmo
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